Add a Profile
Click on the "New Profile" or "Add Profile" button.
You'll see a menu slide out from your right with various options.
Name: What you wish to title your profile.
Salvage Type: What type of schedule you want for this profile - Standard Schedule or Custom Schedule. The default standard schedule has 4 delays: 1st Delay: 45 minutes 2nd Delay: 3 hours (180 minutes) 3rd Delay: 6 hours (360 minutes) 4th Delay: 1.5 days (2160 minutes) These can be overrode to your own custom delays by selecting Custom Schedule.
Transaction Type: This is when the recharge attempts should occur: -Initial Charges Only -Rebills Only -Initial Chages & Rebills (both).
Minimum Amount / Maximum Amount: These are limits you can set. If a transaction is lower than the minimum or higher than the maximum, it won’t be included in the decline salvage process.
Max Attempts: This is the maximum number of attempts that are allowed per salvage attempt.
Min Retry Interval: This value (in minutes) is how long of a delay there is between each retry.
Max Retry Window: This is the total time (in minutes) the system will keep trying. After this time is up, it stops retrying.
Exclude Decline Codes: This allows to select which decline codes you wish to omit from the retry process. You can select multiple.
Set as Default Profile: Turn this on if you want to use this profile for all campaigns. Only one profile can be the default.
Fire affiliate pixels on success: If a salvage attempt is successful, this toggle signifies whether to process any affiliate pixels or not.
Active: Whether you wish to set this profile to active or not.
When you're all done, click "Create Profile" to finish.
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